Terms & Conditions

Terms & Conditions

Welcome to Kage Vault (“we,” “our,” “us”). By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully before placing any orders or using our services. If you do not agree with any part of these Terms, you should not use our website or services.

1. Eligibility

   To use our services, you must:

   1. Be at least 18 years old, or have verified consent from a parent or legal guardian.
   2. Provide accurate, current, and complete personal and payment information.
   3. Not be restricted from receiving such services under applicable laws or by any game publisher’s terms of service.

2. Services Offered

   • Game Account Boosting
   • Personalized Coaching Sessions
   • Pre-Levelled Gaming Accounts

   These services are designed to help improve your in-game performance and overall gaming experience in supported titles.

3. User Obligations

   • Keep your account credentials private and secure.
   • Avoid activities that breach a game’s terms of service.
   • Not use our services for illegal, abusive, or unethical purposes, including harassment or spamming.

4. Orders and Payment

   • All payments must be made in full through our approved payment methods before service commencement.
   • Kage Vault reserves the right to cancel or reject any order at our discretion, including cases involving suspected fraud or policy violations.
   • Payments are accepted in Japanese Yen (JPY), Hong Kong Dollars (HKD), and US Dollars (USD).

5. Refund Policy

   Refunds may be granted under the following conditions:

   • The service was not delivered within the agreed timeframe.
   • Full payment was made, but the service has not yet started without valid reason.
   • You cancelled the service before it began.

   Refunds will not be issued if:

   • Any portion of the service has already been completed.
   • Your account receives penalties (such as bans or suspensions) due to violations of the game’s terms of service.

   To request a refund, please contact us at contact@kagevault.com with your order ID and reason for the request.

6. Account Access

   • Grant temporary access to your game account, if required.
   • Avoid logging into your account during the service period unless explicitly instructed.

   Failure to follow these conditions may cause delays or cancellation of your service.

7. Disclaimers

   • Kage Vault is not affiliated with or endorsed by any game publisher or developer.
   • All trademarks, game titles, and related content remain the property of their respective owners.
   • All services are provided “as is,” without any guarantee of specific outcomes or achievements.

8. Limitation of Liability

   • To the maximum extent permitted by law, Kage Vault shall not be liable for:
     • Any indirect, incidental, or consequential damages.
     • Account penalties or restrictions imposed by game publishers.
     • Loss of data, in-game progress, or digital content during service delivery.
   • Our total liability shall not exceed the total amount paid for the specific service in dispute.

9. Termination of Service

   • We reserve the right to suspend or terminate access to our services if you violate these Terms and Conditions or engage in fraudulent, abusive, or unlawful conduct.

10. Intellectual Property

    All content, branding, graphics, and materials on the Kage Vault website are the intellectual property of Kage Vault or its licensors. Any unauthorized reproduction, modification, or distribution is strictly prohibited.

11. Modifications

    We may update or revise these Terms at any time without prior notice. Continued use of our website or services constitutes acceptance of the latest version of these Terms.

12. Governing Law

    These Terms and Conditions shall be governed by and construed in accordance with the laws of Mauritius. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mauritius.

Notice: Charges for services purchased through our website will appear on your credit card or bank statement as Kage Vault.